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Prime Enrollees , All Regions
How Well Doctors Communicate

Shows Respect
  2009 2010 2011 Trend
Benchmark 94 94 94 0
US MHS 92 92 91 -1
ARMY 91 90 90 -1
NAVY 93 91 90 -3
AIR FORCE 90 89 90 -1
OTHER 93 93 92 -1
NORTH 92 92 91 -2
North Army 89 90 89 0
North Navy 92 92 89 -3
North Air Force 91 91 90 -1
North Other 95 94 93 -2
SOUTH 92 92 91 -1
South Army 93 92 91 -1
South Navy 92 92 88 -4
South Air Force 90 89 88 -1
South Other 92 92 92 0
WEST 92 91 91 -1
West Army 91 90 89 -2
West Navy 94 88 91 -3
West Air Force 91 88 90 0
West Other 94 94 93 -1
OVERSEAS 92 91 89 -4
Overseas Europe 92 90 86 -5
Overseas Pacific 94 93 92 -1
Overseas Latin America 93 91 94 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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