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Prime Enrollees , North Other 2011 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78 |
| US MHS | 76 | 76 | 89 | 80 | 87 | 65 | 59 | 71 | 73 | 90 | 80 |
| OTHER | 81 | 83 | 91 | 83 | 88 | 69 | 67 | 74 | 75 | 91 | 80 |
| NORTH | 74 | 76 | 89 | 80 | 85 | 63 | 59 | 71 | 72 | 90 | 79 |
| North Other | 81 | 83 | 91 | 83 | 86 | 66 | 65 | 75 | 75 | 91 | 78 |
| North Region-Other | 71 | 73 | 93 | *** | *** | 49 | 39 | 63 | 79 | 86 | 88 |
| Out of Catchment North Region | 80 | 86 | 92 | 86 | 85 | 67 | 69 | 77 | 75 | 92 | 78 |
| Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||||||||||
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