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Prime Enrollees , South Army 2011 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78 |
| US MHS | 76 | 76 | 89 | 80 | 87 | 65 | 59 | 71 | 73 | 90 | 80 |
| ARMY | 72 | 73 | 89 | 76 | 84 | 64 | 55 | 69 | 70 | 90 | 79 |
| SOUTH | 79 | 78 | 90 | 79 | 87 | 67 | 61 | 72 | 73 | 90 | 80 |
| South Army | 75 | 75 | 91 | 74 | 84 | 63 | 55 | 72 | 70 | 89 | 79 |
| Bayne-Jones ACH-Ft. Polk | 74 | 73 | 87 | 77 | 91 | 54 | 51 | 64 | 62 | 90 | 79 |
| Brooke AMC-Ft. Sam Houston | 76 | 81 | 91 | 73 | 92 | 65 | 57 | 61 | 74 | 90 | 85 |
| Darnall ACH-Ft. Hood | 74 | 74 | 90 | 77 | 87 | 60 | 52 | 73 | 71 | 88 | 77 |
| Eisenhower AMC-Ft. Gordon | 75 | 77 | 93 | 82 | 88 | 72 | 57 | 77 | 76 | 93 | 76 |
| Fox AHC-Redstone Arsenal | 79 | 75 | 92 | 76 | 90 | 65 | 61 | 74 | 66 | 90 | 77 |
| Lyster AHC-Ft. Rucker | 79 | 72 | 90 | 85 | 80 | 67 | 61 | 74 | 80 | 94 | 82 |
| Martin ACH-Ft. Benning | 76 | 76 | 88 | 84 | 95 | 65 | 55 | 74 | 69 | 88 | 85 |
| Moncrief ACH-Ft. Jackson | 85 | 83 | 93 | 74 | 89 | 73 | 76 | 71 | 77 | 94 | 84 |
| Reynolds ACH-Ft. Sill | 79 | 76 | 93 | 61 | 91 | 68 | 55 | 78 | 75 | 84 | 79 |
| Winn ACH-Ft. Stewart | 70 | 71 | 91 | 68 | *** | 58 | 56 | 70 | 61 | 84 | 71 |
| Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||||||||||
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