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Prime Enrollees , South Army
2011 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 84 85 93 81 86 56 71 79 78 92 78
US MHS 76 76 89 80 87 65 59 71 73 90 80
ARMY 72 73 89 76 84 64 55 69 70 90 79
SOUTH 79 78 90 79 87 67 61 72 73 90 80
South Army 75 75 91 74 84 63 55 72 70 89 79
Bayne-Jones ACH-Ft. Polk 74 73 87 77 91 54 51 64 62 90 79
Brooke AMC-Ft. Sam Houston 76 81 91 73 92 65 57 61 74 90 85
Darnall ACH-Ft. Hood 74 74 90 77 87 60 52 73 71 88 77
Eisenhower AMC-Ft. Gordon 75 77 93 82 88 72 57 77 76 93 76
Fox AHC-Redstone Arsenal 79 75 92 76 90 65 61 74 66 90 77
Lyster AHC-Ft. Rucker 79 72 90 85 80 67 61 74 80 94 82
Martin ACH-Ft. Benning 76 76 88 84 95 65 55 74 69 88 85
Moncrief ACH-Ft. Jackson 85 83 93 74 89 73 76 71 77 94 84
Reynolds ACH-Ft. Sill 79 76 93 61 91 68 55 78 75 84 79
Winn ACH-Ft. Stewart 70 71 91 68 *** 58 56 70 61 84 71
Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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