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Prime Enrollees , South Navy Customer Service Courteous Customer Service |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 89 | 90 | 89 | 0 |
| US MHS | 89 | 88 | 87 | -2 |
| NAVY | 86 | 83 | 83 | -3 |
| SOUTH | 90 | 89 | 86 | -3 |
| South Navy | 89 | 90 | 81 | -8 |
| NBHC Mayport | 78 | 89 | 90 | 12 |
| NH Beaufort | *** | 87 | 86 | *** |
| NH Jacksonville | 89 | 89 | 84 | -5 |
| NH Pensacola | 89 | 92 | 80 | -9 |
| NHC Corpus Christi | 100 | 88 | 88 | -14 |
| Naval Health Clinic Charleston | 98 | 94 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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