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Prime Enrollees , West Army
How Well Doctors Communicate
2011
  Listens Carefully Explains so You Can Understand Shows Respect Spends Time with You
Benchmark 93 94 94 90
US MHS 89 92 91 86
ARMY 88 92 90 86
WEST 89 91 91 86
West Army 85 88 89 84
Bassett ACH-Ft. Wainwright 92 95 89 83
Evans ACH-Ft. Carson 80 84 85 79
Irwin ACH-Ft. Riley 88 89 90 88
L. Wood ACH-Ft. Leonard Wood 89 91 90 85
Madigan AMC-Ft. Lewis 89 87 93 85
Munson AHC-Ft. Leavenworth 87 90 95 87
R W Bliss AHC-Ft. Huachuca 93 98 95 87
Tripler AMC-Ft. Shafter 90 92 92 89
Weed ACH-Ft. Irwin 84 94 91 76
William Beaumont AMC-Ft. Bliss 83 91 87 83
Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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