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Prime Enrollees , West Navy
Customer Service
2011
  Getting Information Courteous Customer Service
Benchmark 74 89
US MHS 73 87
NAVY 71 83
WEST 73 87
West Navy 70 86
NBHC NAS North Island 66 78
NBHC NTC San Diego 51 81
NBHC Port Hueneme 84 92
NH Bremerton 70 85
NH Camp Pendleton 81 95
NH LeMoore 74 99
NH Oak Harbor 79 94
NH Twentynine Palms 78 90
NHC Hawaii 61 82
NMC San Diego 74 81
TRICARE Outpatient-Chula Vista 68 80
Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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