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Prime Enrollees , West Navy Customer Service Getting Information |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 74 | 74 | 74 | -1 |
| US MHS | 73 | 74 | 73 | 0 |
| NAVY | 67 | 69 | 71 | 4 |
| WEST | 74 | 74 | 73 | -1 |
| West Navy | 70 | 69 | 70 | 0 |
| NBHC NAS North Island | 62 | 61 | 66 | 4 |
| NBHC NTC San Diego | 61 | 62 | 51 | -11 |
| NBHC Port Hueneme | 80 | 76 | 84 | 4 |
| NH Bremerton | 78 | 75 | 70 | -8 |
| NH Camp Pendleton | 82 | 70 | 81 | -1 |
| NH LeMoore | 61 | 82 | 74 | 13 |
| NH Oak Harbor | 61 | 68 | 79 | 19 |
| NH Twentynine Palms | *** | 57 | 78 | *** |
| NHC Hawaii | 70 | 91 | 61 | -9 |
| NMC San Diego | 69 | 74 | 74 | 4 |
| TRICARE Outpatient-Chula Vista | *** | 55 | 68 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||