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Prime Enrollees , West Air Force
Claims Processing
2011
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 85 87
US MHS 86 88
AIR FORCE 86 89
WEST 89 91
West Air Force 89 91
10th Med Group-USAF Academy CO 86 92
15th Med Grp-Hickam *** ***
21st Med Grp-Peterson 88 89
30th Med Grp-Vandenberg 89 91
341st Med Grp-Malmstrom 94 92
355th Med Grp-Davis Monthan 89 90
366th Med Grp-Mountain Home 89 90
377th Med Grp-Kirtland 88 93
3rd Med Grp-Elmendorf 86 95
509th Med Grp-Whiteman 88 91
55th Med Grp-Offutt 90 92
56th Med Grp-Luke 95 92
5th Med Grp-Minot 93 99
60th Med Grp-Travis 83 79
61st Med Group-Los Angeles 90 91
75th Med Grp-Hill 89 94
90th Med Grp-F.E. Warren 91 94
92nd Med Grp-Fairchild 90 93
95th Med Grp-Edwards 87 87
99th Med Grp-O'Callaghan Hosp 84 93
West Region-Air force 92 90
Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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