Prime Enrollees , 2011 Composite Scores, West Other


Prime Enrollees , West Other 2011 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	81	86	56	71	79	78	92	78
US MHS	76	76	89	80	87	65	59	71	73	90	80
OTHER	81	83	91	83	88	69	67	74	75	91	80
WEST	75	75	89	80	90	64	58	69	72	90	81
West Other	80	84	91	84	90	67	66	73	75	91	84
Out of Catchment West Region	79	85	92	83	91	66	67	75	74	91	83
West Region-Other	85	79	94	88	*******	59	46	70	65	93	87
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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