Prime Enrollees , 2011 Composite Scores, Overseas Europe


Prime Enrollees , Overseas Europe 2011 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	81	86	56	71	79	78	92	78
US MHS	76	76	89	80	87	65	59	71	73	90	80
OVERSEAS	70	74	88	73	82	62	53	67	69	91	83
Overseas Europe	72	75	86	71	81	64	54	67	70	92	81
31st Med Grp-Aviano	75	61	82	*******	*******	63	53	71	*******	94	85
48th Med Grp-Lakenheath	77	71	91	74	76	67	56	72	74	91	85
52nd Med Group-Spangdahlem	76	70	82	74	84	53	49	50	72	91	85
86th Medical Group-Ramstein	70	76	88	65	80	62	49	64	79	92	78
Bavaria Meddac	68	77	83	*******	81	65	51	61	68	89	77
Europe-Navy	69	80	92	*******	*******	67	59	73	70	92	86
Heidelberg Meddac	72	68	86	62	73	51	48	63	69	92	77
Landstuhl Regional Medcen	76	79	93	71	79	70	61	79	68	95	82
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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