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Prime Enrollees , Overseas Europe Customer Service |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 82 | 82 | 81 | -1 |
| US MHS | 81 | 81 | 80 | -1 |
| OVERSEAS | 79 | 80 | 73 | -6 |
| Overseas Europe | 80 | 82 | 71 | -9 |
| 31st Med Grp-Aviano | *** | *** | *** | *** |
| 48th Med Grp-Lakenheath | *** | 83 | 74 | *** |
| 52nd Med Group-Spangdahlem | 82 | 80 | 74 | -8 |
| 86th Medical Group-Ramstein | *** | 76 | 65 | *** |
| Bavaria Meddac | *** | *** | *** | *** |
| Europe-Navy | *** | *** | *** | *** |
| Heidelberg Meddac | *** | 70 | 62 | *** |
| Landstuhl Regional Medcen | *** | 90 | 71 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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