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Prime Enrollees , Overseas Europe Customer Service Getting Information |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 74 | 74 | 74 | -1 |
| US MHS | 73 | 74 | 73 | 0 |
| OVERSEAS | 73 | 72 | 63 | -10 |
| Overseas Europe | 75 | 74 | 60 | -15 |
| 31st Med Grp-Aviano | *** | *** | *** | *** |
| 48th Med Grp-Lakenheath | *** | 69 | 67 | *** |
| 52nd Med Group-Spangdahlem | 76 | 67 | 61 | -15 |
| 86th Medical Group-Ramstein | *** | 60 | 50 | *** |
| Bavaria Meddac | *** | *** | *** | *** |
| Europe-Navy | *** | *** | *** | *** |
| Heidelberg Meddac | *** | 63 | 44 | *** |
| Landstuhl Regional Medcen | *** | 88 | 61 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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