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Prime Enrollees , Overseas Latin America
Claims Processing

Claims Handled Correctly
  2009 2010 2011 Trend
Benchmark 87 87 87 0
US MHS 87 87 88 1
OVERSEAS 86 88 85 0
Overseas Latin America 87 82 78 -10
Out of Catchment OCONUS Region 87 87 76 -11
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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