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Prime Enrollees , North Navy
Customer Service

  2009 2010 2011 Trend
Benchmark 82 82 81 -1
US MHS 81 81 80 -1
NAVY 76 76 77 1
NORTH 78 79 80 2
North Navy 74 74 76 2
FHCC-Formerly NHC Great Lakes 66 74 80 14
NBHC Little Creek 68 79 86 18
NBHC Navsta Sewells 70 80 74 4
NBHC Oceana 81 73 74 -7
NH Camp Lejeune 82 71 78 -4
NHC Annapolis *** 80 77 ***
NHC Cherry Point *** 89 65 ***
NHC Patuxent River 87 78 81 -6
NHC Quantico 74 62 79 4
NMC Portsmouth 73 80 74 1
Naval Hlth Clinic New England 77 77 81 4
Walter Reed Natl Mil Med Cntr 78 80 80 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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