 |
 |
|||
|
Prime Enrollees , North Navy Claims Processing Claims Handled in a Reasonable Time |
||||
| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 85 | 85 | 85 | 0 |
| US MHS | 85 | 86 | 86 | 1 |
| NAVY | 86 | 83 | 86 | 0 |
| NORTH | 84 | 84 | 83 | 0 |
| North Navy | 85 | 80 | 84 | -1 |
| FHCC-Formerly NHC Great Lakes | 72 | 83 | 89 | 17 |
| NBHC Little Creek | 90 | 95 | 77 | -13 |
| NBHC Navsta Sewells | 67 | 87 | 83 | 16 |
| NBHC Oceana | 84 | 90 | 88 | 4 |
| NH Camp Lejeune | 90 | 80 | 94 | 3 |
| NHC Annapolis | *** | 93 | 90 | *** |
| NHC Cherry Point | 94 | 95 | 75 | -18 |
| NHC Patuxent River | 83 | 95 | 89 | 6 |
| NHC Quantico | 67 | 73 | 81 | 14 |
| NMC Portsmouth | 87 | 84 | 84 | -4 |
| Naval Hlth Clinic New England | 79 | 78 | 91 | 12 |
| Walter Reed Natl Mil Med Cntr | 85 | 76 | 86 | 1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||