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Prime Enrollees , North Navy Claims Processing Claims Handled Correctly |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| US MHS | 87 | 87 | 88 | 1 |
| NAVY | 85 | 86 | 89 | 4 |
| NORTH | 86 | 85 | 86 | 1 |
| North Navy | 85 | 84 | 89 | 4 |
| FHCC-Formerly NHC Great Lakes | 66 | 90 | 91 | 24 |
| NBHC Little Creek | 89 | 90 | 83 | -6 |
| NBHC Navsta Sewells | 72 | 88 | 79 | 7 |
| NBHC Oceana | 82 | 95 | 95 | 14 |
| NH Camp Lejeune | 91 | 80 | 96 | 5 |
| NHC Annapolis | *** | 90 | 93 | *** |
| NHC Cherry Point | 94 | 92 | 81 | -13 |
| NHC Patuxent River | 86 | 92 | 87 | 1 |
| NHC Quantico | 74 | 80 | 89 | 15 |
| NMC Portsmouth | 88 | 92 | 86 | -2 |
| Naval Hlth Clinic New England | 88 | 85 | 89 | 1 |
| Walter Reed Natl Mil Med Cntr | 87 | 84 | 91 | 5 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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