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Enrollees with Military PCM , All Regions
How Well Doctors Communicate

Spends Time with You
  2009 2010 2011 Trend
Benchmark 89 89 90 1
US MHS 86 85 85 -1
ARMY 86 86 85 -1
NAVY 87 87 84 -3
AIR FORCE 83 83 84 1
OTHER 89 89 90 1
NORTH 86 86 85 -1
North Army 86 84 84 -1
North Navy 85 88 83 -3
North Air Force 85 83 84 -1
North Other 89 89 92 3
SOUTH 84 86 85 1
South Army 84 88 87 3
South Navy 87 87 84 -4
South Air Force 82 83 83 1
South Other 88 88 87 0
WEST 87 85 85 -2
West Army 89 87 83 -6
West Navy 89 84 87 -2
West Air Force 83 82 84 1
West Other 90 94 92 2
OVERSEAS 86 86 85 -2
Overseas Europe 86 86 84 -2
Overseas Pacific 86 86 86 0
Overseas Latin America 90 79 *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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