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Enrollees with Military PCM , All Regions Claims Processing |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 85 | 85 | 86 | 1 |
| ARMY | 85 | 85 | 84 | -1 |
| NAVY | 85 | 84 | 87 | 2 |
| AIR FORCE | 85 | 86 | 87 | 2 |
| OTHER | 84 | 83 | 87 | 3 |
| NORTH | 82 | 82 | 84 | 2 |
| North Army | 80 | 82 | 82 | 2 |
| North Navy | 85 | 82 | 86 | 2 |
| North Air Force | 80 | 81 | 82 | 2 |
| North Other | 80 | 82 | 87 | 7 |
| SOUTH | 85 | 84 | 85 | 0 |
| South Army | 85 | 84 | 83 | -2 |
| South Navy | 85 | 83 | 86 | 0 |
| South Air Force | 84 | 85 | 86 | 2 |
| South Other | 85 | 82 | 87 | 1 |
| WEST | 88 | 89 | 89 | 1 |
| West Army | 89 | 90 | 88 | -1 |
| West Navy | 86 | 89 | 90 | 4 |
| West Air Force | 88 | 89 | 90 | 2 |
| West Other | 87 | 86 | 89 | 2 |
| OVERSEAS | 82 | 83 | 80 | -1 |
| Overseas Europe | 85 | 84 | 78 | -6 |
| Overseas Pacific | 73 | 80 | 88 | 15 |
| Overseas Latin America | 86 | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
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