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Enrollees with Military PCM , South Army Customer Service Courteous Customer Service |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 89 | 90 | 89 | 0 |
| US MHS | 86 | 86 | 85 | -1 |
| ARMY | 85 | 87 | 84 | -1 |
| SOUTH | 88 | 86 | 85 | -3 |
| South Army | 87 | 83 | 84 | -3 |
| Bayne-Jones ACH-Ft. Polk | *** | 83 | 85 | *** |
| Brooke AMC-Ft. Sam Houston | *** | 83 | 87 | *** |
| Darnall ACH-Ft. Hood | *** | *** | *** | *** |
| Eisenhower AMC-Ft. Gordon | 89 | 83 | 90 | 1 |
| Fox AHC-Redstone Arsenal | 85 | 91 | 92 | 7 |
| Lyster AHC-Ft. Rucker | 90 | 85 | 94 | 4 |
| Martin ACH-Ft. Benning | *** | 81 | 88 | *** |
| Moncrief ACH-Ft. Jackson | 89 | 91 | 77 | -12 |
| Reynolds ACH-Ft. Sill | *** | *** | 69 | *** |
| Winn ACH-Ft. Stewart | *** | 74 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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