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Enrollees with Military PCM , South Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 85 | 85 | 85 | 0 |
| US MHS | 84 | 85 | 85 | 1 |
| NAVY | 85 | 83 | 86 | 1 |
| SOUTH | 84 | 83 | 84 | 0 |
| South Navy | 86 | 81 | 85 | -1 |
| NBHC Mayport | 87 | 77 | 90 | 3 |
| NH Beaufort | 90 | 86 | 87 | -3 |
| NH Jacksonville | 76 | 70 | 88 | 12 |
| NH Pensacola | 91 | 86 | 78 | -13 |
| NHC Corpus Christi | 88 | 81 | 88 | 0 |
| Naval Health Clinic Charleston | 91 | 86 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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