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Enrollees with Military PCM , South Navy Claims Processing Claims Handled Correctly |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| US MHS | 86 | 86 | 87 | 2 |
| NAVY | 85 | 86 | 88 | 4 |
| SOUTH | 86 | 85 | 86 | 1 |
| South Navy | 85 | 85 | 86 | 1 |
| NBHC Mayport | 85 | 84 | 96 | 11 |
| NH Beaufort | 89 | 87 | 86 | -3 |
| NH Jacksonville | 74 | 79 | 86 | 12 |
| NH Pensacola | 92 | 87 | 82 | -11 |
| NHC Corpus Christi | 90 | 79 | 89 | 0 |
| Naval Health Clinic Charleston | 91 | 92 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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