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Enrollees with Military PCM , South Air Force
How Well Doctors Communicate
2011
  Listens Carefully Explains so You Can Understand Shows Respect Spends Time with You
Benchmark 93 94 94 90
US MHS 87 91 90 85
AIR FORCE 87 91 89 84
SOUTH 88 92 90 85
South Air Force 86 91 88 83
14th Med Grp-Columbus 88 91 90 86
17th Med Grp-Goodfellow 84 84 88 79
19th Medical Group-Little Rock 86 96 84 80
1st Spec Ops Med Grp-Hurlburt 87 91 89 88
20th Med Grp-Shaw 90 94 91 86
23rd Med Grp-Moody 80 90 79 80
2nd Med Grp-Barksdale 80 84 77 69
325th Med Grp-Tyndall 84 95 88 83
359th Med Grp-Randolph 91 94 91 89
42nd Medical Group-Maxwell 87 93 91 84
45th Med Grp-Patrick 89 92 89 88
59th Med Wing-Lackland 88 93 89 86
628th Med Grp-Charleston 90 88 89 84
6th Med Grp-MacDill 87 89 92 86
72nd Med Grp-Tinker 82 84 84 72
78th Med Grp-Robins 78 88 83 79
7th Med Grp-Dyess 80 81 87 78
81st Med Grp-Keesler 86 91 87 78
82nd Med Grp-Sheppard 79 85 81 74
96th Med Grp-Eglin 83 94 90 89
South Region-Air force 91 88 90 71
Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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