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Enrollees with Military PCM , South Air Force
How Well Doctors Communicate

Shows Respect
  2009 2010 2011 Trend
Benchmark 94 94 94 0
US MHS 91 90 90 -1
AIR FORCE 90 88 89 -1
SOUTH 91 91 90 -2
South Air Force 89 88 88 -2
14th Med Grp-Columbus 96 96 90 -6
17th Med Grp-Goodfellow 85 87 88 3
19th Medical Group-Little Rock 93 83 84 -10
1st Spec Ops Med Grp-Hurlburt 87 87 89 2
20th Med Grp-Shaw 88 92 91 3
23rd Med Grp-Moody 82 90 79 -3
2nd Med Grp-Barksdale 84 77 77 -7
325th Med Grp-Tyndall 83 89 88 4
359th Med Grp-Randolph 84 93 91 7
42nd Medical Group-Maxwell 93 90 91 -2
45th Med Grp-Patrick 94 88 89 -5
59th Med Wing-Lackland 84 87 89 5
628th Med Grp-Charleston 94 88 89 -5
6th Med Grp-MacDill 92 93 92 -1
72nd Med Grp-Tinker 95 87 84 -10
78th Med Grp-Robins 94 91 83 -11
7th Med Grp-Dyess 90 89 87 -3
81st Med Grp-Keesler 94 84 87 -7
82nd Med Grp-Sheppard 81 79 81 0
96th Med Grp-Eglin 83 90 90 7
South Region-Air force 100 90 90 -11
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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