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Enrollees with Military PCM , South Air Force Customer Service 2011 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 89 |
| US MHS | 70 | 85 |
| AIR FORCE | 70 | 87 |
| SOUTH | 69 | 85 |
| South Air Force | 70 | 87 |
| 14th Med Grp-Columbus | 74 | 96 |
| 17th Med Grp-Goodfellow | 75 | 91 |
| 19th Medical Group-Little Rock | 76 | 89 |
| 1st Spec Ops Med Grp-Hurlburt | 74 | 90 |
| 20th Med Grp-Shaw | 76 | 86 |
| 23rd Med Grp-Moody | *** | *** |
| 2nd Med Grp-Barksdale | 59 | 71 |
| 325th Med Grp-Tyndall | 77 | 88 |
| 359th Med Grp-Randolph | 69 | 86 |
| 42nd Medical Group-Maxwell | 58 | 76 |
| 45th Med Grp-Patrick | 74 | 90 |
| 59th Med Wing-Lackland | 65 | 91 |
| 628th Med Grp-Charleston | *** | *** |
| 6th Med Grp-MacDill | 78 | 91 |
| 72nd Med Grp-Tinker | 74 | 83 |
| 78th Med Grp-Robins | 70 | 89 |
| 7th Med Grp-Dyess | 72 | 91 |
| 81st Med Grp-Keesler | 82 | 98 |
| 82nd Med Grp-Sheppard | 63 | 81 |
| 96th Med Grp-Eglin | 54 | 80 |
| South Region-Air force | 79 | 90 |
| Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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