Enrollees with Military PCM , 2011 Composite Scores, West Army


Enrollees with Military PCM , West Army 2011 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	81	86	56	71	79	78	92	78
US MHS	73	73	88	78	86	62	54	68	71	90	81
ARMY	71	73	88	76	84	63	54	68	69	90	79
WEST	73	71	88	78	89	62	54	67	71	89	81
West Army	69	71	86	76	88	64	54	63	69	89	78
Bassett ACH-Ft. Wainwright	59	64	90	*******	84	62	49	74	59	88	79
Evans ACH-Ft. Carson	73	83	77	*******	87	62	55	54	78	90	78
Irwin ACH-Ft. Riley	77	68	88	71	87	61	50	69	75	84	83
L. Wood ACH-Ft. Leonard Wood	78	68	85	*******	76	63	54	61	63	90	80
Madigan AMC-Ft. Lewis	63	69	86	84	89	62	55	61	73	87	72
Munson AHC-Ft. Leavenworth	78	79	89	79	93	67	58	74	67	94	83
R W Bliss AHC-Ft. Huachuca	77	78	93	75	84	65	55	82	82	90	82
Tripler AMC-Ft. Shafter	71	73	90	*******	*******	69	56	71	66	89	76
Weed ACH-Ft. Irwin	65	71	86	83	61	61	53	64	62	89	76
William Beaumont AMC-Ft. Bliss	69	66	89	69	94	58	52	54	56	90	78
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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