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Enrollees with Military PCM , West Army
How Well Doctors Communicate
2011
  Listens Carefully Explains so You Can Understand Shows Respect Spends Time with You
Benchmark 93 94 94 90
US MHS 87 91 90 85
ARMY 87 91 89 85
WEST 87 91 90 85
West Army 84 87 88 83
Bassett ACH-Ft. Wainwright 92 95 90 83
Evans ACH-Ft. Carson 74 80 80 74
Irwin ACH-Ft. Riley 87 87 89 88
L. Wood ACH-Ft. Leonard Wood 84 87 86 84
Madigan AMC-Ft. Lewis 86 83 91 84
Munson AHC-Ft. Leavenworth 86 90 94 87
R W Bliss AHC-Ft. Huachuca 93 98 95 87
Tripler AMC-Ft. Shafter 90 92 92 88
Weed ACH-Ft. Irwin 84 94 91 74
William Beaumont AMC-Ft. Bliss 85 94 90 85
Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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