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Enrollees with Military PCM , West Army Customer Service Getting Information |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 74 | 74 | 74 | -1 |
| US MHS | 71 | 71 | 70 | -1 |
| ARMY | 73 | 71 | 67 | -6 |
| WEST | 73 | 71 | 70 | -3 |
| West Army | 72 | 71 | 69 | -3 |
| Bassett ACH-Ft. Wainwright | *** | 60 | *** | *** |
| Evans ACH-Ft. Carson | 80 | *** | *** | *** |
| Irwin ACH-Ft. Riley | 61 | 79 | 64 | 3 |
| L. Wood ACH-Ft. Leonard Wood | *** | 77 | *** | *** |
| Madigan AMC-Ft. Lewis | 70 | 64 | 79 | 10 |
| Munson AHC-Ft. Leavenworth | 77 | 79 | 77 | 0 |
| R W Bliss AHC-Ft. Huachuca | 76 | 78 | 62 | -14 |
| Tripler AMC-Ft. Shafter | *** | 76 | *** | *** |
| Weed ACH-Ft. Irwin | *** | 78 | 80 | *** |
| William Beaumont AMC-Ft. Bliss | *** | 63 | 61 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
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