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Enrollees with Military PCM , West Army Claims Processing Claims Handled Correctly |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| US MHS | 86 | 86 | 87 | 2 |
| ARMY | 87 | 85 | 85 | -1 |
| WEST | 89 | 90 | 90 | 1 |
| West Army | 91 | 90 | 88 | -3 |
| Bassett ACH-Ft. Wainwright | 100 | 93 | *** | *** |
| Evans ACH-Ft. Carson | 96 | 85 | 87 | -9 |
| Irwin ACH-Ft. Riley | 83 | 93 | 85 | 2 |
| L. Wood ACH-Ft. Leonard Wood | 96 | 91 | 75 | -21 |
| Madigan AMC-Ft. Lewis | *** | *** | 85 | *** |
| Munson AHC-Ft. Leavenworth | 93 | 93 | 92 | -2 |
| R W Bliss AHC-Ft. Huachuca | 84 | 96 | 85 | 1 |
| Tripler AMC-Ft. Shafter | *** | *** | *** | *** |
| Weed ACH-Ft. Irwin | 98 | 96 | 67 | -31 |
| William Beaumont AMC-Ft. Bliss | 73 | 83 | 94 | 22 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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