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Enrollees with Military PCM , West Navy How Well Doctors Communicate 2011 |
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| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You | |
| Benchmark | 93 | 94 | 94 | 90 |
| US MHS | 87 | 91 | 90 | 85 |
| NAVY | 87 | 90 | 90 | 84 |
| WEST | 87 | 91 | 90 | 85 |
| West Navy | 90 | 92 | 91 | 87 |
| NBHC NAS North Island | 87 | 90 | 89 | 84 |
| NBHC NTC San Diego | 86 | 93 | 87 | 87 |
| NBHC Port Hueneme | 90 | 94 | 95 | 84 |
| NH Bremerton | 92 | 94 | 91 | 87 |
| NH Camp Pendleton | 88 | 92 | 92 | 87 |
| NH LeMoore | 87 | 90 | 90 | 89 |
| NH Oak Harbor | 92 | 93 | 93 | 84 |
| NH Twentynine Palms | 92 | 94 | 94 | 89 |
| NHC Hawaii | 85 | 87 | 87 | 84 |
| NMC San Diego | 93 | 94 | 93 | 89 |
| TRICARE Outpatient-Chula Vista | 86 | 86 | 92 | 80 |
| Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||