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Enrollees with Military PCM , West Navy How Well Doctors Communicate Shows Respect |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 94 | 94 | 94 | 0 |
| US MHS | 91 | 90 | 90 | -1 |
| NAVY | 92 | 91 | 90 | -2 |
| WEST | 91 | 89 | 90 | -1 |
| West Navy | 93 | 88 | 91 | -2 |
| NBHC NAS North Island | 93 | 88 | 89 | -4 |
| NBHC NTC San Diego | 82 | 80 | 87 | 5 |
| NBHC Port Hueneme | 97 | 92 | 95 | -2 |
| NH Bremerton | 94 | 91 | 91 | -3 |
| NH Camp Pendleton | 94 | 82 | 92 | -2 |
| NH LeMoore | 94 | 92 | 90 | -4 |
| NH Oak Harbor | 85 | 90 | 93 | 8 |
| NH Twentynine Palms | 95 | 86 | 94 | -1 |
| NHC Hawaii | 94 | 88 | 87 | -7 |
| NMC San Diego | 98 | 88 | 93 | -5 |
| TRICARE Outpatient-Chula Vista | 83 | 85 | 92 | 9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||