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Enrollees with Military PCM , West Navy Customer Service 2011 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 89 |
| US MHS | 70 | 85 |
| NAVY | 70 | 83 |
| WEST | 70 | 86 |
| West Navy | 70 | 85 |
| NBHC NAS North Island | 66 | 78 |
| NBHC NTC San Diego | 50 | 80 |
| NBHC Port Hueneme | 84 | 91 |
| NH Bremerton | 63 | 79 |
| NH Camp Pendleton | 76 | 93 |
| NH LeMoore | 77 | 97 |
| NH Oak Harbor | 62 | 89 |
| NH Twentynine Palms | 79 | 89 |
| NHC Hawaii | 60 | 82 |
| NMC San Diego | 69 | 77 |
| TRICARE Outpatient-Chula Vista | 68 | 79 |
| Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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