Enrollees with Military PCM , 2011 Composite Scores, West Air Force


Enrollees with Military PCM , West Air Force 2011 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	81	86	56	71	79	78	92	78
US MHS	73	73	88	78	86	62	54	68	71	90	81
AIR FORCE	75	70	88	78	87	64	53	66	73	90	83
WEST	73	71	88	78	89	62	54	67	71	89	81
West Air Force	76	70	88	79	90	64	54	65	74	89	83
10th Med Group-USAF Academy CO	77	67	91	78	88	65	58	66	76	88	82
15th Med Grp-Hickam	80	71	91	*******	*******	59	55	61	64	93	79
21st Med Grp-Peterson	68	62	82	79	88	56	42	54	78	87	80
30th Med Grp-Vandenberg	76	64	91	80	89	67	55	68	76	88	83
341st Med Grp-Malmstrom	77	68	81	84	93	63	51	59	74	89	82
355th Med Grp-Davis Monthan	84	73	89	82	89	67	55	68	73	90	86
366th Med Grp-Mountain Home	82	79	90	87	96	68	59	66	73	91	84
377th Med Grp-Kirtland	71	66	81	76	90	64	47	51	73	87	85
3rd Med Grp-Elmendorf	77	73	88	69	88	62	54	68	73	89	83
509th Med Grp-Whiteman	81	63	89	80	89	67	54	63	75	90	84
55th Med Grp-Offutt	76	77	91	75	91	60	54	69	74	85	86
56th Med Grp-Luke	75	74	87	81	93	66	56	63	70	89	86
5th Med Grp-Minot	76	65	93	82	95	62	49	67	65	90	78
60th Med Grp-Travis	71	75	87	71	80	67	61	68	70	89	83
61st Med Group-Los Angeles	72	72	81	77	90	59	47	59	69	92	76
75th Med Grp-Hill	80	79	87	83	91	68	64	67	78	87	80
90th Med Grp-F.E. Warren	82	75	88	73	92	66	61	71	77	92	78
92nd Med Grp-Fairchild	81	76	87	81	91	65	54	62	74	90	75
95th Med Grp-Edwards	81	65	91	73	87	70	60	76	67	92	85
99th Med Grp-O'Callaghan Hosp	74	63	90	76	88	61	51	70	76	91	84
West Region-Air force	78	70	88	84	91	63	53	66	79	91	82
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users