Enrollees with Military PCM , How Well Doctors Communicate , West Air Force


Enrollees with Military PCM , West Air Force How Well Doctors Communicate 2011
	Listens Carefully	Explains so You Can Understand	Shows Respect	Spends Time with You
Benchmark	93	94	94	90
US MHS	87	91	90	85
AIR FORCE	87	91	89	84
WEST	87	91	90	85
West Air Force	87	91	90	84
10th Med Group-USAF Academy CO	91	94	92	86
15th Med Grp-Hickam	96	97	90	80
21st Med Grp-Peterson	79	87	82	81
30th Med Grp-Vandenberg	91	93	92	88
341st Med Grp-Malmstrom	82	86	84	74
355th Med Grp-Davis Monthan	86	90	91	88
366th Med Grp-Mountain Home	90	92	92	87
377th Med Grp-Kirtland	79	87	84	72
3rd Med Grp-Elmendorf	88	90	91	85
509th Med Grp-Whiteman	89	92	91	86
55th Med Grp-Offutt	90	94	92	89
56th Med Grp-Luke	85	91	88	85
5th Med Grp-Minot	92	94	96	89
60th Med Grp-Travis	85	87	91	83
61st Med Group-Los Angeles	79	82	86	77
75th Med Grp-Hill	86	90	87	85
90th Med Grp-F.E. Warren	87	91	87	88
92nd Med Grp-Fairchild	89	92	86	83
95th Med Grp-Edwards	91	94	91	88
99th Med Grp-O'Callaghan Hosp	91	90	92	87
West Region-Air force	86	95	90	82
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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