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Enrollees with Military PCM , West Air Force
How Well Doctors Communicate

  2009 2010 2011 Trend
Benchmark 92 93 93 0
US MHS 89 89 88 -1
AIR FORCE 88 87 88 0
WEST 90 88 88 -1
West Air Force 88 86 88 0
10th Med Group-USAF Academy CO 89 89 91 1
15th Med Grp-Hickam 87 88 91 4
21st Med Grp-Peterson 80 80 82 2
30th Med Grp-Vandenberg 88 90 91 3
341st Med Grp-Malmstrom 88 90 81 -7
355th Med Grp-Davis Monthan 87 89 89 2
366th Med Grp-Mountain Home 98 90 90 -8
377th Med Grp-Kirtland 79 81 81 2
3rd Med Grp-Elmendorf 93 84 88 -5
509th Med Grp-Whiteman 87 94 89 3
55th Med Grp-Offutt 93 87 91 -2
56th Med Grp-Luke 89 88 87 -1
5th Med Grp-Minot 86 87 93 7
60th Med Grp-Travis 88 85 87 -2
61st Med Group-Los Angeles 82 82 81 -1
75th Med Grp-Hill 92 92 87 -5
90th Med Grp-F.E. Warren 95 87 88 -6
92nd Med Grp-Fairchild 91 92 87 -4
95th Med Grp-Edwards 84 92 91 7
99th Med Grp-O'Callaghan Hosp 91 84 90 -1
West Region-Air force 88 79 88 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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