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Enrollees with Military PCM , West Air Force
Claims Processing

  2009 2010 2011 Trend
Benchmark 86 86 86 0
US MHS 85 85 86 1
AIR FORCE 85 86 87 2
WEST 88 89 89 1
West Air Force 88 89 90 2
10th Med Group-USAF Academy CO 83 84 88 5
15th Med Grp-Hickam *** *** *** ***
21st Med Grp-Peterson 86 91 88 2
30th Med Grp-Vandenberg 88 92 89 1
341st Med Grp-Malmstrom 98 92 93 -5
355th Med Grp-Davis Monthan 88 90 89 1
366th Med Grp-Mountain Home 86 94 96 11
377th Med Grp-Kirtland 81 89 90 9
3rd Med Grp-Elmendorf 90 88 88 -1
509th Med Grp-Whiteman 95 92 89 -5
55th Med Grp-Offutt 85 88 91 6
56th Med Grp-Luke 92 96 93 2
5th Med Grp-Minot 96 93 95 -1
60th Med Grp-Travis 89 *** 80 -9
61st Med Group-Los Angeles 85 87 90 5
75th Med Grp-Hill 87 85 91 4
90th Med Grp-F.E. Warren 92 87 92 0
92nd Med Grp-Fairchild 90 93 91 1
95th Med Grp-Edwards 91 95 87 -5
99th Med Grp-O'Callaghan Hosp 92 89 88 -4
West Region-Air force 86 92 91 4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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