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Enrollees with Military PCM , West Other
How Well Doctors Communicate

Explains so You Can Understand
  2009 2010 2011 Trend
Benchmark 94 94 94 0
US MHS 92 91 91 -1
OTHER 96 93 94 -2
WEST 93 91 91 -2
West Other 96 95 97 1
Out of Catchment West Region 97 98 96 -1
West Region-Other 95 83 98 4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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