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Enrollees with Military PCM , West Other Customer Service Getting Information |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 74 | 74 | 74 | -1 |
| US MHS | 71 | 71 | 70 | -1 |
| OTHER | 72 | 70 | 78 | 6 |
| WEST | 73 | 71 | 70 | -3 |
| West Other | 73 | 72 | 77 | 4 |
| Out of Catchment West Region | 72 | 69 | 80 | 8 |
| West Region-Other | *** | *** | 82 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||