Enrollees with Military PCM , 2011 Composite Scores, Overseas Europe


Enrollees with Military PCM , Overseas Europe 2011 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	81	86	56	71	79	78	92	78
US MHS	73	73	88	78	86	62	54	68	71	90	81
OVERSEAS	70	74	89	73	80	61	52	67	69	91	84
Overseas Europe	72	75	88	71	78	63	53	69	69	92	82
31st Med Grp-Aviano	74	60	82	*******	*******	63	53	71	*******	94	84
48th Med Grp-Lakenheath	78	71	91	75	78	66	55	71	75	92	84
52nd Med Group-Spangdahlem	75	70	82	73	83	52	48	50	71	91	84
86th Medical Group-Ramstein	69	76	87	64	80	61	49	64	79	92	79
Bavaria Meddac	67	77	83	*******	80	65	50	61	67	90	78
Europe-Navy	68	79	92	*******	*******	67	58	74	70	92	87
Heidelberg Meddac	73	69	86	66	73	50	48	64	66	93	78
Landstuhl Regional Medcen	75	78	93	71	76	69	60	78	67	94	84
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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