 |
 |
|||
|
Enrollees with Military PCM , Overseas Pacific Customer Service Courteous Customer Service |
||||
| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 89 | 90 | 89 | 0 |
| US MHS | 86 | 86 | 85 | -1 |
| OVERSEAS | 85 | 88 | 83 | -2 |
| Overseas Pacific | 84 | 83 | 86 | 2 |
| 18th Med Grp-Kadena AB | *** | *** | *** | *** |
| 374th Med Grp-Yokota AB | *** | *** | *** | *** |
| 51st Med Grp-Osan AB | *** | *** | *** | *** |
| Brian Allgood ACH-Seoul | *** | *** | *** | *** |
| NH Guam-Agana | *** | 94 | *** | *** |
| NH Okinawa | *** | *** | *** | *** |
| NH Yokosuka | *** | 82 | *** | *** |
| Pacific-Air force | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||