Enrollees with Military PCM , 2011 Composite Scores, Overseas Latin America


Enrollees with Military PCM , Overseas Latin America 2011 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	81	86	56	71	79	78	92	78
US MHS	73	73	88	78	86	62	54	68	71	90	81
OVERSEAS	70	74	89	73	80	61	52	67	69	91	84
Overseas Latin America	66	72	*******	*******	*******	49	50	66	*******	83	85
Out of Catchment OCONUS Region	73	74	87	85	77	54	49	65	70	84	90
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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