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Enrollees with Military PCM , Overseas Latin America
Claims Processing

Claims Handled in a Reasonable Time
  2009 2010 2011 Trend
Benchmark 85 85 85 0
US MHS 84 85 85 1
OVERSEAS 79 80 77 -2
Overseas Latin America 84 *** *** ***
Out of Catchment OCONUS Region 85 80 77 -8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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