Enrollees with Military PCM , 2011 Composite Scores, North Army


Enrollees with Military PCM , North Army 2011 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	81	86	56	71	79	78	92	78
US MHS	73	73	88	78	86	62	54	68	71	90	81
ARMY	71	73	88	76	84	63	54	68	69	90	79
NORTH	71	73	88	78	84	61	54	68	71	91	80
North Army	70	72	87	78	82	64	54	68	70	91	80
Blanchfield ACH-Ft. Campbell	69	71	81	*******	*******	55	46	71	48	88	80
Ft Belvoir Community Hosp-FBCH	72	75	88	79	71	69	62	67	73	94	77
Guthrie AHC-Ft. Drum	73	70	73	*******	74	58	52	60	75	92	75
Ireland ACH-Ft. Knox	68	72	90	71	90	70	54	59	68	91	81
Keller ACH-West Point	76	77	95	78	82	55	61	84	64	79	77
Kenner AHC-Ft. Lee	79	73	85	84	84	67	55	70	71	93	80
Kimbrough Amb Car Cen-Ft Meade	69	80	90	76	88	64	56	68	72	93	86
McDonald AHC-Ft. Eustis	66	74	92	66	87	60	55	70	73	90	81
Walter Reed AMC-Washington DC	65	73	93	67	73	61	62	72	68	96	80
Womack AMC-Ft. Bragg	69	64	88	83	80	70	51	68	82	90	83
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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