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Enrollees with Military PCM , North Army Customer Service 2011 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 89 |
| US MHS | 70 | 85 |
| ARMY | 67 | 84 |
| NORTH | 70 | 86 |
| North Army | 69 | 86 |
| Blanchfield ACH-Ft. Campbell | *** | *** |
| Ft Belvoir Community Hosp-FBCH | 67 | 91 |
| Guthrie AHC-Ft. Drum | *** | *** |
| Ireland ACH-Ft. Knox | 63 | 78 |
| Keller ACH-West Point | 67 | 88 |
| Kenner AHC-Ft. Lee | 74 | 93 |
| Kimbrough Amb Car Cen-Ft Meade | 66 | 87 |
| McDonald AHC-Ft. Eustis | 54 | 78 |
| Walter Reed AMC-Washington DC | 56 | 78 |
| Womack AMC-Ft. Bragg | 78 | 89 |
| Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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