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Enrollees with Military PCM , North Army Customer Service Getting Information |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 74 | 74 | 74 | -1 |
| US MHS | 71 | 71 | 70 | -1 |
| ARMY | 73 | 71 | 67 | -6 |
| NORTH | 67 | 69 | 70 | 3 |
| North Army | 68 | 72 | 69 | 1 |
| Blanchfield ACH-Ft. Campbell | *** | *** | *** | *** |
| Ft Belvoir Community Hosp-FBCH | 59 | 74 | 67 | 7 |
| Guthrie AHC-Ft. Drum | *** | 62 | *** | *** |
| Ireland ACH-Ft. Knox | 75 | 64 | 63 | -13 |
| Keller ACH-West Point | *** | 68 | 67 | *** |
| Kenner AHC-Ft. Lee | 57 | 76 | 74 | 18 |
| Kimbrough Amb Car Cen-Ft Meade | 64 | 83 | 66 | 2 |
| McDonald AHC-Ft. Eustis | *** | 67 | 54 | *** |
| Walter Reed AMC-Washington DC | 55 | 70 | 56 | 1 |
| Womack AMC-Ft. Bragg | *** | 67 | 78 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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