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Enrollees with Military PCM , North Army Claims Processing Claims Handled Correctly |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| US MHS | 86 | 86 | 87 | 2 |
| ARMY | 87 | 85 | 85 | -1 |
| NORTH | 83 | 82 | 86 | 3 |
| North Army | 82 | 80 | 85 | 3 |
| Blanchfield ACH-Ft. Campbell | *** | *** | *** | *** |
| Ft Belvoir Community Hosp-FBCH | 72 | 87 | 76 | 3 |
| Guthrie AHC-Ft. Drum | 93 | 76 | 73 | -20 |
| Ireland ACH-Ft. Knox | 76 | 91 | 92 | 17 |
| Keller ACH-West Point | 65 | 85 | 86 | 21 |
| Kenner AHC-Ft. Lee | 79 | 91 | 90 | 11 |
| Kimbrough Amb Car Cen-Ft Meade | 91 | 79 | 87 | -4 |
| McDonald AHC-Ft. Eustis | *** | 84 | 87 | *** |
| Walter Reed AMC-Washington DC | 73 | 90 | 80 | 8 |
| Womack AMC-Ft. Bragg | 80 | 56 | 84 | 5 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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