Enrollees with Military PCM , 2011 Composite Scores, North Navy


Enrollees with Military PCM , North Navy 2011 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	81	86	56	71	79	78	92	78
US MHS	73	73	88	78	86	62	54	68	71	90	81
NAVY	71	73	88	76	87	60	53	69	70	90	80
NORTH	71	73	88	78	84	61	54	68	71	91	80
North Navy	70	73	86	75	86	57	54	66	70	90	79
FHCC-Formerly NHC Great Lakes	77	76	77	79	89	60	45	55	63	90	85
NBHC Little Creek	67	67	87	86	80	65	54	72	69	88	77
NBHC Navsta Sewells	69	65	87	74	80	53	50	59	75	93	80
NBHC Oceana	68	66	86	73	90	52	47	67	69	93	81
NH Camp Lejeune	66	78	80	77	94	50	48	64	68	89	77
NHC Annapolis	73	74	95	76	91	63	47	75	63	91	79
NHC Cherry Point	67	74	86	65	78	61	56	70	69	88	82
NHC Patuxent River	71	68	93	78	88	60	58	70	70	93	77
NHC Quantico	71	75	92	78	84	50	50	66	69	91	74
NMC Portsmouth	70	70	86	69	78	58	60	69	74	88	80
Naval Hlth Clinic New England	81	79	90	81	89	65	60	64	65	94	81
Walter Reed Natl Mil Med Cntr	68	75	85	77	84	66	58	68	73	92	90
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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