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Enrollees with Military PCM , North Navy Customer Service 2011 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 89 |
| US MHS | 70 | 85 |
| NAVY | 70 | 83 |
| NORTH | 70 | 86 |
| North Navy | 69 | 82 |
| FHCC-Formerly NHC Great Lakes | 79 | 79 |
| NBHC Little Creek | 77 | 94 |
| NBHC Navsta Sewells | 68 | 79 |
| NBHC Oceana | 64 | 83 |
| NH Camp Lejeune | 66 | 89 |
| NHC Annapolis | 72 | 81 |
| NHC Cherry Point | 61 | 69 |
| NHC Patuxent River | 75 | 82 |
| NHC Quantico | 76 | 80 |
| NMC Portsmouth | 67 | 71 |
| Naval Hlth Clinic New England | 73 | 89 |
| Walter Reed Natl Mil Med Cntr | 69 | 85 |
| Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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