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Enrollees with Military PCM , North Navy Customer Service |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 82 | 82 | 81 | -1 |
| US MHS | 79 | 78 | 78 | -1 |
| NAVY | 76 | 76 | 76 | 0 |
| NORTH | 75 | 77 | 78 | 3 |
| North Navy | 73 | 74 | 75 | 2 |
| FHCC-Formerly NHC Great Lakes | 66 | 74 | 79 | 13 |
| NBHC Little Creek | 69 | 79 | 86 | 16 |
| NBHC Navsta Sewells | 70 | 80 | 74 | 4 |
| NBHC Oceana | 80 | 73 | 73 | -7 |
| NH Camp Lejeune | 79 | 68 | 77 | -2 |
| NHC Annapolis | *** | 80 | 76 | *** |
| NHC Cherry Point | *** | 90 | 65 | *** |
| NHC Patuxent River | 86 | 77 | 78 | -8 |
| NHC Quantico | 74 | 62 | 78 | 4 |
| NMC Portsmouth | 65 | 78 | 69 | 4 |
| Naval Hlth Clinic New England | 77 | 77 | 81 | 4 |
| Walter Reed Natl Mil Med Cntr | 78 | 76 | 77 | -1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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