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Enrollees with Military PCM , North Navy Customer Service Getting Information |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 74 | 74 | 74 | -1 |
| US MHS | 71 | 71 | 70 | -1 |
| NAVY | 67 | 69 | 70 | 3 |
| NORTH | 67 | 69 | 70 | 3 |
| North Navy | 63 | 67 | 69 | 5 |
| FHCC-Formerly NHC Great Lakes | 58 | 67 | 79 | 20 |
| NBHC Little Creek | 67 | 75 | 77 | 10 |
| NBHC Navsta Sewells | 61 | 73 | 68 | 7 |
| NBHC Oceana | 73 | 62 | 64 | -9 |
| NH Camp Lejeune | 68 | 53 | 66 | -2 |
| NHC Annapolis | *** | 80 | 72 | *** |
| NHC Cherry Point | *** | 86 | 61 | *** |
| NHC Patuxent River | 79 | 71 | 75 | -3 |
| NHC Quantico | 61 | 55 | 76 | 15 |
| NMC Portsmouth | 54 | 77 | 67 | 13 |
| Naval Hlth Clinic New England | 71 | 64 | 73 | 2 |
| Walter Reed Natl Mil Med Cntr | 62 | 61 | 69 | 7 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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