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Enrollees with Military PCM , North Navy
Claims Processing

  2009 2010 2011 Trend
Benchmark 86 86 86 0
US MHS 85 85 86 1
NAVY 85 84 87 2
NORTH 82 82 84 2
North Navy 85 82 86 2
FHCC-Formerly NHC Great Lakes 69 86 89 20
NBHC Little Creek 89 91 80 -9
NBHC Navsta Sewells 69 87 80 12
NBHC Oceana 82 92 90 7
NH Camp Lejeune 89 74 94 5
NHC Annapolis *** 91 91 ***
NHC Cherry Point 91 92 78 -13
NHC Patuxent River 84 93 88 4
NHC Quantico 70 76 84 14
NMC Portsmouth 86 86 78 -9
Naval Hlth Clinic New England 83 81 89 6
Walter Reed Natl Mil Med Cntr 84 78 84 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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